Customer Testimonials

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DealerRater Nov 12, 2026

She listened to the problem and got me taken care of in a timely manner and kept me updated. Super grateful to have been able to work with her.

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DealerRater Nov 11, 2026

Everything was great Work was done it a timely manner, I didn't hate to wait long

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DealerRater Nov 11, 2026

Salesman Steve was excellent! I was disabled from a car accident. He brought the car I was interested in to my home.so I could check it out. Mopar mat in the trunk was missing so he brought a new one out. He answered each and every question I had. I had my new car the next day. Best Car buying experience ever!

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DealerRater Nov 10, 2026

They looked for used parts and tried to find a way to save us some on this expensive repair which i appreciated. However today I noticed fluid on driveway!

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DealerRater Nov 10, 2026

Easy to get an appt. Techs and mechanics seem honest. I will come back in the future.

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DealerRater Nov 9, 2026

Very good Very very very very very very very very very very very very good

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DealerRater Nov 8, 2026

I thought it went well and they were very helpful I really appreciate all the help

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DealerRater Nov 8, 2026

Great buying experience! Good pricing, quick easy process, they even picked me up at the airport!

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Google Nov 7, 2026

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Google Nov 7, 2026

My service advisor Shari was awesome

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DealerRater Nov 6, 2026

They are always friendly and fast and service and keep me up to date They are always a pleasure to work with

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DealerRater Nov 6, 2026

Best service department in Utah that I found! The staff, technicians and mangers care about the customer.

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Google Nov 5, 2026

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Google Nov 4, 2026

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Google Nov 4, 2026

Nice dealership....they lived up to their promises....very helpful managers!

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DealerRater Nov 4, 2026

Everything went smoothly, they kept me in the loop. Offered to drive me home, but I like to walk, wasn't far.

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Google Nov 2, 2026

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Google Nov 2, 2026

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Google Nov 2, 2026

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DealerRater Nov 2, 2026

Always do what they say, and within the time they say. Very pleased to take my RAM 1500 there sir service.

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DealerRater Nov 2, 2026

Fue la. Mejor. Trabajar. Con Antonio es un gran emplado El trabajar. Con Antonio fue. Li mejor. Es. Muy atento. Y te. Explica. Todo. Lo referente. Hasi. Tu. Carro. Es. Una. Gran persona.

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Google Oct 31, 2026

It’s always a great experience at Ken Garff!

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DealerRater Oct 31, 2026

They were easy to work with. Salesman Moses was great made sure I was comfortable.

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DealerRater Oct 30, 2026

Austin is great to work with. Made sure everything was inspected so there were no issues

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Google Oct 30, 2026

Sonya is the best service advisor I’ve ever worked with. Very responsive and a great communicator.

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Google Oct 30, 2026

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DealerRater Oct 30, 2026

Kept in constant communication with the process of getting my Vehicle fixed Awesome to work with.

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Google Oct 30, 2026

They were every helpful when I took my vehicle in and the. When I got not so good news they were absolutely amazing to help and work with.

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DealerRater Oct 30, 2026

Jordan Rigby is great to work with. thanks for helping us - we really appreciate it

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DealerRater Oct 29, 2026

It was a good experience. The only downside was the person on the phone did not give me an accurate time on how long it would take. When I dropped it off the service center was under the impression I was leaving it instead of waiting.

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DealerRater Oct 28, 2026

Very good customer service, very professional. Service was fast and efficient. The shuttle provided is awesome, really convenient to use it to go hime relax while the mechanics are working on my car. Also pick me up when its ready. 5 Star ??

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DealerRater Oct 28, 2026

I've been going to West Valley Dodge Chrysler for many years have dealt with Lucas many many times he always lets me know what's happening and the dealership does a good job on repairing or servicing my vehicle.

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DealerRater Oct 27, 2026

quick and easy to confirm the purchase and finalize all the documents for financing. very friendly over the phone and accommodating

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DealerRater Oct 26, 2026

They got the part ordered and within a week they were getting the recall completed

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Google Oct 26, 2026

Great service. Prompt and knowledgeable service agent.

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Facebook Oct 26, 2026

Bought a new truck from them. The process was quick easy and overall great experience.

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DealerRater Oct 24, 2026

Austin was very good at communicating and helping me get things sorted out with my Jeep

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Google Oct 24, 2026

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Google Oct 24, 2026

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DealerRater Oct 24, 2026

Good experience! The service guys were great! Very friendly! I don’t have any complaints!

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Google Oct 23, 2026

Antonio is great .He always takes the time and effort to make things right

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Google Oct 23, 2026

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DealerRater Oct 23, 2026

Fast, friendly, and less expensive than many other options. The service writers didn’t pressure me and were so accommodating. I would absolutely recommend these guys to any of my friends and family and there is a %100 chance I will be going back in the future.

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Google Oct 22, 2026

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Google Oct 22, 2026

Very friendly and know what there doing

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DealerRater Oct 22, 2026

The Steve's are excellent to work with. They made a difficult situation right, kudos to your company, excellent guys! Together we had a problem with a new vehicle and they fixed the problem. I am home with my new truck!

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DealerRater Oct 22, 2026

I brought my 2020 Ram 1500 Rebel to this dealership, and Antonio did an outstanding job. Every time I visit, I have a great experience. Antonio is very knowledgeable, provides excellent customer service, and always takes the extra time to help me. I truly appreciate his professionalism and dedication. Highly recommend this dealership, especially if you have the opportunity to work with Antonio!

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DealerRater Oct 22, 2026

Jordan Rigby is one of the best around! Great price and better service. I have purchased a total of six vans and will purchase at least four more.

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Google Oct 21, 2026

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DealerRater Oct 21, 2026

Always an amazing experience from checking in to checking out Always an amazing experience from checking in our vehicle to checking out. Love that they can accommodate Uber rides back to a destination of our choice.

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DealerRater Oct 21, 2026

Very easy, low pressure, very helpful I will recommend to my friends and family. 10/10

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Google Oct 20, 2026

They did really good this time they fix the problem and cleaned my driveway

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Google Oct 20, 2026

I had six Ram ProMasters that needed recall work and Edwin was extremely helpful throughout the process. He got our vehicles scheduled quickly and ensured all recalls were completed within the month. I appreciate his professionalism and efficiency. I will definitely be working with Edwin for our fleet going forward. Highly recommend!

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DealerRater Oct 20, 2026

I had an appointment to have my oil changed, they got me in right away, replaced my air and cabin filters and I was on my way. The gal that helped me was very friendly and explained everything to me. Thanks for taking care of my new truck.

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Google Oct 19, 2026

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Google Oct 19, 2026

They did repairs quickly and honestly. I have a difficult diagnosis that needs more time to develop. But, they gave me the correct directions and I felt I was well taken care of.

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DealerRater Oct 19, 2026

Promise, kept me informed,responded to questions. Im pleased and regularly bring my truck and van in here.

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Google Oct 18, 2026

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Google Oct 18, 2026

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Google Oct 17, 2026

I love working with Austin Bahr and his techs! This time was great as always. Except for when I got new tires last Saturday, the tech who did them left tire goo all over my tires and rims, and even left a descent scratch/dent in my rim. Which by the time I got home and was able to clean the goo off... it had moved to my rear end and back side window... where it was alot harder to get off. I was able to get it off with a bunch of TLC... but, in the future, please be ... Read More

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Google Oct 15, 2026

I brought my 2020 Ram 1500 Rebel to this dealership, and Antonio did an outstanding job. Every time I visit, I have a great experience. Antonio is very knowledgeable, provides excellent customer service, and always takes the extra time to help me. I truly appreciate his professionalism and dedication. Highly recommend this dealership, especially if you have the opportunity to work with Antonio!

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DealerRater Oct 15, 2026

Seems well run, service dept immediately responded when I drive up in my vehicle and took care of me

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DealerRater Oct 13, 2026

Shari, my service writer was absolutely amazing getting my truck in and done in 2 days. I had that dreadful DEF se dealer light come on and that is usually a huge problem. Shari was able to find the parts locally instead of ordering them to get me back on the road she also stayed in touch with me on the progress. I can’t thank you enough Shari. Thank you.

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Google Oct 13, 2026

This was a quick, easy oil change and tire rotation. They were finished faster than expected.

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Google Oct 13, 2026

No complaints. The problem was resolved and was part of a recall so no cost. Timely, polite,friendly, responsive.

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DealerRater Oct 13, 2026

Outstanding deals and great customer service. Jordan and Jacob were great to work with and definitely took great care of our needs.

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Google Oct 12, 2026

Excellent fast service. I will absolutely be returning here. The staff is so accommodating and it’s honestly shocking how fast and GOOD the service I’ve received here.

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DealerRater Oct 12, 2026

Antonio Gonzales is a very good person, he is a good worker, always finding Ram the best service for me.

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Google Oct 12, 2026

Very friendly and helpful

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DealerRater Oct 12, 2026

We always get great service at Ken Garff. Cody Eckhart is amazing, and it shows in his employees.

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Google Oct 12, 2026

Great and prompt service.. will have my Jeep maintained at this location for future needs.

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Google Oct 12, 2026

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Google Oct 10, 2026

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DealerRater Oct 10, 2026

Antonio Gonzales is a very good worker, he always solves effectively. Very good service Effective

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Google Oct 9, 2026

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DealerRater Oct 9, 2026

Sonya is the best!! Very responsive Sonya is the best!! Very responsive Sonya is the best!! Very responsive

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DealerRater Oct 9, 2026

Sonya has great communication and address my issues. She was able to get the work done on time

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DealerRater Oct 8, 2026

Salesman was easy to deal with and very friendly, They are working to fix a running light that doesn't work.

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DealerRater Oct 8, 2026

Quick and easy and helpful with some questions I had Very accommodating and great attitude

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Google Oct 7, 2026

Short wait .

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Google Oct 7, 2026

It was a great experience from selection and finalization, no problems.

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Google Oct 7, 2026

I go to the King Garff dealership in West Valley city Utah. They always have treated me well I don’t have no complaints my I believe I have a good relations ship with my service manager. His name is Austin. He has done a great job to help me for with anything that I need help with. He’s an awesome employee.

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DealerRater Oct 7, 2026

Didn't have to worry I knew I was in good care Very knowledgeable people there

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DealerRater Oct 5, 2026

Tire repair Sonya had my tire repair fast and timely She is amazing and professional

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DealerRater Oct 5, 2026

Nice experience People in general are very kind And patient And understanding, knowledgeable. They gave me a chance to check other vehicles as well

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Google Oct 5, 2026

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Google Oct 5, 2026

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Google Oct 5, 2026

Needed help right then... 3rd dealership I went to. Others said I had to wait 4 days... they took me right then and were done with an nitrogen airlift regeneration, a flush of my coolant and refill and a new rear window wiper. Grateful they pulled it out so we could get going on our road trip! Thanks all!

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Google Oct 5, 2026

Very nice dealership....they were very patient. Both the sales and finance managers really came together to help me through the technology issues. Thank you team!

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Google Oct 3, 2026

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Google Oct 3, 2026

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Google Oct 3, 2026

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DealerRater Oct 3, 2026

Nino was great to work with for the purchase of our vehicle and getting a trade in that we were comfortable with. We had a 'We Owe' and Edwin made it easy to get into the service center and got our repair done quickly and hassle free.

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Google Oct 2, 2026

Oil change service and tire rotation was performed in an hour

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DealerRater Oct 2, 2026

It was great. Everything got done as quickly as they were able to get it done.

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DealerRater Oct 1, 2026

Ezra and his sales manager Alex worked with me until we came to a mutually beneficial deal! Alex took great care to make sure that all of my concerns were addressed and taken care of, even after I paid for the car. Highly recommend this dealer!

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DealerRater Oct 1, 2026

Got me scheduled in promptly, performed the work requested quickly and kept me informed of the progress. My service writing was very professional and came to the waiting room to let me know my vehicle was finished. She offered me a carwash coupon, which was very nice, but I declined it as I have a monthly prepaid, so asked her to pass it to her next customer. This location is a 50min drive for me, but I'll keep coming back here as they make it such a nice experience.

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DealerRater Oct 1, 2026

Got me scheduled in promptly, performed the work requested quickly and kept me informed of the progress. My service writing was very professional and came to the waiting room to let me know my vehicle was finished. She offered me a carwash coupon, which was very nice, but I declined it as I have a monthly prepaid, so asked her to pass it to her next customer. This location is a 50min drive for me, but I'll keep coming back here as they make it such a nice experience.

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DealerRater Sep 19, 2026

Easy to work with, especially the salesman I met with. Moises was very good at answering my questions and letting me buy at my pace.

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DealerRater Sep 16, 2026

They were able to get my van done quicker than planned. They had it done before the scheduled appointment.

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