Customer Testimonials

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Google Mar 31, 2023

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Google Mar 30, 2023

Daniel was a pleasure to work with and so was Mike. Hats off to the both of them.

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DealerRater Mar 30, 2023

When I bought my jeep, I bought three oil changes thinking I would be able to use them all. I went to use my third and they told me it was expired. My question is is how can something expired that you’ve already paid for I think that’s a load of crap. I think that’s highway robbery so I feel like I was robbed

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Google Mar 30, 2023

They stand by their moto. They here you. They are honest and straightforward. The best buying experience I've ever had. I was offered very fair value for my trade and wasn't badgered to buy products I didn't need. Thanks for a great experience!

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DealerRater Mar 29, 2023

The process was very easy I met some great people there,specially John really knowledgeable guy and walker the haunted lol ,overall it was a good experience I just but could have been better if my interest rate was not that high 👍🏿

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DealerRater Mar 29, 2023

Seems like you have to go up to talk to an employee in order for them to realize you're there. Otherwise you stand there waiting for a very long time like they're ignoring you.

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Google Mar 29, 2023

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Google Mar 28, 2023

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Google Mar 26, 2023

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Google Mar 25, 2023

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Google Mar 24, 2023

Excellent customer service! Cass went above and beyond in helping me into my dream vehicle and accommodating my unusual circumstances of the day. Mike took care of the paperwork and got me out of there fast. Can’t recommend these guys enough! Buy your car here they really care about their customers!!!

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Google Mar 23, 2023

Cassidy and her team got us an amazing deal with an awesome used truck

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Google Mar 23, 2023

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Google Mar 23, 2023

I had a good experience. They will treat you really good. They are also really nice and explain what you need!

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Google Mar 23, 2023

Very helpful

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Google Mar 22, 2023

Killer service handled my charger with care and kindness...Sam was wonderful!!

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Google Mar 22, 2023

Exelant service

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Google Mar 22, 2023

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Google Mar 22, 2023

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Google Mar 21, 2023

Kirk holder is excellent for electric vehicles. Service personnel helpful

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Google Mar 21, 2023

Service was competent and friendly.

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Google Mar 21, 2023

They were very helpful. But the banjo bolt for my 1996 Cummins is an obsolete part now. So I ordered it from eBay.

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Google Mar 21, 2023

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DealerRater Mar 20, 2023

Great customer service. Waiting time was good. Workers were very approachable and was willing to help early morning.

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Google Mar 19, 2023

They were very helpful in our purchase of a new vehicle, from start to finish! The whole process was very speedy, and they were very accommodating given my husband is recovering from a broken leg, talking with him over the phone, working out details before I brought him in to finish all the paperwork.

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Google Mar 19, 2023

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Google Mar 19, 2023

Antonio was a life safer today.. We were traveling with our dog and here for a seminar..He was able to help us on a Saturday.. Thank you..

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Google Mar 19, 2023

great dealership and service department! the service advisors are always great and so are sales people i highly recommend doing business with this group

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Google Mar 18, 2023

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Google Mar 18, 2023

Dario and Mike were very helpful, personable, and provided a great customer experience.

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Google Mar 18, 2023

Amazing service

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Google Mar 17, 2023

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Google Mar 17, 2023

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Google Mar 17, 2023

It took us a while but we got it done.

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DealerRater Mar 17, 2023

Took my concerns seriously, did everything they could to resolve them. We’re quick and courteous.

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Google Mar 16, 2023

Everything went great the service writer was great keep me informed about everything

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Google Mar 16, 2023

Did a good job and was very thorough with going threw the truck.

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Google Mar 16, 2023

Excellent service! Used one of my free oil change and tire rotations.

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Google Mar 16, 2023

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Google Mar 16, 2023

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Google Mar 16, 2023

Outstanding service! Sonya Smith is so professional and diligent. The entire services team was so attentive. Best service ever. First time going to this dealership and they made sure I won’t go back to the other one!

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Google Mar 16, 2023

Good 👍

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DealerRater Mar 16, 2023

Alexandra was very nice and professional . I liked the video and they did a good job changing the oil and other fluids. They also did service very fast. I will be back for more service. Thank you!

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Google Mar 14, 2023

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Google Mar 10, 2023

Service person was very helpful and got me in and out in a timely manner.

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Google Mar 10, 2023

Thank you. U did good job. You did find a way that I am deaf. Thank you

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Google Mar 10, 2023

Very knowledgeable about Ram Diesel thanks for your help

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Google Mar 10, 2023

Too long waitinng

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Google Mar 9, 2023

Good price . Work completed on time

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Google Mar 9, 2023

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Google Mar 9, 2023

Very good experience The technician contacted me and asked questions about my concerns and answered questions and assured me the issues were corrected

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Google Mar 9, 2023

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Google Mar 9, 2023

Took my truck for a recall and i love this place they are fast and know really professional so highly recommend for my family thanks for your help guys

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Google Mar 8, 2023

Was nice. I just thought they washed vehicles. They always had in the past.

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Google Mar 8, 2023

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Google Mar 7, 2023

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Google Mar 7, 2023

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Google Mar 6, 2023

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DealerRater Mar 4, 2023

Very nice and knowledgeable personnel that kniw whatvtgere are doing! Great prices and great service all around!

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Google Mar 3, 2023

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Google Mar 3, 2023

Quality and timely service.

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DealerRater Mar 3, 2023

Antonio was amazing, outstanding, concerned & very helpful 🙂 Everything was clean. Nice atmosphere Keep up it

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Google Mar 1, 2023

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Google Mar 1, 2023

Quick and easy visit!!!! Sonya got me in and out when I thought I’d have to leave my car overnight!!

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DealerRater Feb 28, 2023

This is our fifth auto purchase from Ken Garff. We love the service enough to keep purchasing from you!

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Google Feb 28, 2023

I have had a good experience with Ken Garff so far. Bought a 2019 Jeep and Ram. They were super easy to negotiate with after going to 2 other dealers that wouldn't budge. I had a known issue with the back window on my Ram and they did what they needed to do to fix it without any issues.

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Google Feb 28, 2023

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Google Feb 26, 2023

There was one salesman I wasn't very happy with. We called and texted about my reservation to look at a car I was interested in, but when I showed up he didn't realize the car had been sold, and he threw a bunch of other options at me before asking what I was looking for. But the rest of the staff was so helpful and I left with a car I loved even better. Definitely changed my experience for the better! We especially loved meeting Jager and Rey.

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Google Feb 26, 2023

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Google Feb 26, 2023

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Google Feb 26, 2023

was perfect. time, customer service, phone calls.

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Google Feb 26, 2023

Quick and easy. Thank you so much.

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Google Feb 25, 2023

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Google Feb 25, 2023

Everyone was helpful and checked in on us throughout the process. Everything went smooth. Chris from sales was awesome and made us feel comfortable.

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Google Feb 24, 2023

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Google Feb 24, 2023

No pressure, felt like up front pricing and happy with my purchase

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Google Feb 24, 2023

Antonio was great!! (I am sure that was his name). He leaped us so much we wish we could have taken him back to Alabamas shop!!

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Google Feb 24, 2023

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Google Feb 23, 2023

(Translated by Google) Very fast and efficient (Original) Muy rápidos y eficiente

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Google Feb 23, 2023

They were very fast and great to work with!

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Google Feb 23, 2023

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Google Feb 22, 2023

Excellent service. Professional people.

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Google Feb 22, 2023

Working with Dario Cecavac at the kengarffwest valley dodge was great. Dario helped me find the truck i was looking for with in my price range. I definitely recommend going to this kengarff location everyone was very helpful including the finance guy Abraham, he talked me through all options and was a a lot of help.

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Google Feb 22, 2023

Got me in well ahead of estimated time, showed me everything they found by audio and video, gave me a full estimate of cost, called me to verify everything, finished quickly when ordered parts got there. I especially appreciated their keeping in touch at every turn. Price came in under estimate, and they honored the warranty. Based on my experience with 2 cars, i highly recommend their service department .

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Google Feb 22, 2023

Everybody was good to work with, Jannette was great to work with. Thanks

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Google Feb 21, 2023

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Google Feb 21, 2023

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Google Feb 21, 2023

Knowledgeable and friendly sales and support staff. No pressure, relaxed atmosphere and attentive staff. Good experience would recommend them.

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Google Feb 20, 2023

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Google Feb 20, 2023

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Google Feb 19, 2023

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Google Feb 19, 2023

Fast service. What I wanted when I wanted. First thing in the morning 28 minute oil change and cabin filter change. Nice!

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Google Feb 18, 2023

Super fast, friendly, and affordable!

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Google Feb 18, 2023

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Google Feb 17, 2023

The people there were very friendly, helpful, and amazing

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Google Feb 16, 2023

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Google Feb 16, 2023

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Google Feb 16, 2023

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Google Feb 15, 2023

Great service. Even text to remind me of my appointment. Also had videos of what they were doing. Dropped off and picked up was easy.

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Google Feb 15, 2023


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