Customer Testimonials
My wife and I were looking for a family vehicle but were not trying to over pay for said vehicle which is known to happen. The folks at Ken Garff including Stephen Fowler and Rhett in finance were very friendly and very kind to meet our needs in regards to purchasing the vehicle. Stephen Fowler is a great salesmen and worked hard to get us the best price possible for our vehicle and we feel like the price was right. I recommend anybody to go and shop either new or used through these guys for they care about the customers ... Read More Google - Jul 5, 2025
Quick and efficient service.
Dealing with certain salespeople to buy my truck was unpleasant. I will not buy another vehicle from Garff. The service people have been quite different. The service writers and mechanics I've dealt with are top notch. They're professional, knowlegable, and helpful.
Awesome
Service was amazing! Those are the best
I appreciate how quickly everything gets taken care of. From basic service to the teardown of my 6.4. Once my vehicles hit Ken Garff service everything gets done in a timely manner.
Bought my Ford Fusion from Ken Garff used vehicles in West Valley, and bought oil change packages at the dealership for 11 years. Fantastic service department. It is such good and reliable service for me.
No words to explain how we Absolutely love their serviceš«¶š½
Great service from Sonya and Jose very expedient and professional.
Same as usual and as expected. Great friendly service every time!!
Service was quick and responsive. Austin and the shop manager without together to get the work recommended addressed quickly so my truck was ready to take on a road trip in the early afternoon. The video review of the results from the vehicle helped me understand what needed to be done.
Amazing experience. Professional Sales and Finance team. Listened to what I had to say and didnāt push unwanted car packages or features on me. I got exactly what I wanted.
The Service at this Dealership is Solid (except on Saturdayā¦understaffed). Prices are ridiculously high. I had my Convertible Cover recalibrated and I had my OBD2 Port Connector replaced. I paid $400 for Diagnosis and another $800 for the 2-3 hours of labor. I also paid $25 for parts and $40 for emissionsā¦all good. Total was $1275.
Got a spare key programmed quite quickly - was expecting a total cost of $400-500, but it came out to even less than I expected! The waiting area is great, and thankfully they let me use a level 2 to recharge to full before I left. I just wish there was a dealer closer to me so range wasn't as much of a worry, but that's not on them š
They are my second family
Absolutely top shelf Staff. All the way from John Scott, to Alex, to the gentleman that did the financing, and to Danny that set up my phone. I would totally recommend Ken Garff! The Mojave was detailed perfectly Thank you all!
Communication we brought our car in on a recall and to have it serviced they did not rotate the tires even though they said they did could because we have one that's got to slow leak and it's still in the same spot.
Great service, nice people and great jobs
SERVICE WAS ON TIME AND VERY FAST
Antonio set a realistic expectation and then exceeded it. Thank you Ken Garff service department!
You did a great job, thanks guys.
Shaun was great at keeping me informed My oil change and tire rotation took an hour and a half which was longer than normal and once again, the car wash was not operating. This is becoming a norm with the car wash.
Was ok. Service representative was unavailable by phone and for some reason didn't want to text. Was never told my vehicle was ready. Had to call a day and a half later to find out the car was ready. Pretty expensive for a very small fix as well. Too bad they have a corner on the market for Fiat service
Beth was outstanding and went above and beyond to help me today.
Great experience! Both Jeep members - Jason and Michael helped me out a lot on purchasing a new car.
Sonya Smith was very friendly and kept me updated on the status of my truck. Ken Garff is the best
My service person, Shaun was great! Super quick, straight to the point and doesnāt try to sell me on something I donāt need and I didnāt feel pressured into getting other maintenance done. I appreciate this kind of attention.
Met all my expectations! I really like the videos the service technician provided.
Joshua was great to work with
Jason Garcia and Mike Sellers made this purchase as easy as possible. Bought from out of state, did everything over the phone. Communication was top notch. Everything as seamless as possible. All paperwork was complete prior to leaving Montana and made it extremely convenient and worry free. Flew in to SLC and arrived at the dealership and Jason had the vehicle completely cleaned, fueled up and ready for the drive back to Montana. Jason followed up to see how the truck and the trip went back home. Highly recommend Jason and Mike, will definitely will consider for my next purchase.
10/10 ... Read More Google - Jun 15, 2025
I took my truck for an oil change and it was very fast, the communication with Antonio was very clear, he helped me very well
Amazingly smooth process. Had a difficult situation and was helped through the process every step of the way. Finance was open and honest and super helpful with everything. Got us a perfect warranty and the perfect vehicle. Shout out to all the team! BMarsh is awesome! Abe did perfect on informing us! The tower was great and Des is so nice and helpful!
We traveled from 3 hours out of town to get several things taken care of on our vehicle. Nate made sure it all got done and to our satisfaction. We had a great experience because the service was outstanding. They also have an amazing waiting area that we were comfortable in while we waited.
I was greeted by Antonio, who is very nice and very knowledgeable. Learned. I had a new leak in my vehicle which was spotted during an oil change and was made aware of it to help me prolong the life of my car. My visit today was very Pleasant I was in and out within an hour and a half, which was nice. I will definitely come back again.
Go to Luke for all service needs. Heās a true gem and helped me fix my jeep mirror. Looks beautiful and went out of his way to help me also. 10 stars!
Chris our sales rep, went above and beyond. He was very patient and listened to cars we wanted to look at. Provided great suggestions, and was not pushing. Even when finalizing the paperwork things went smoothly. Would recommend this location to friends and family. Only downside is to get to most of the vehicles you have to go a couple blocks up the street.
Beth got my truck fixed right and on time. Thanks !!
Great people service advisor got me squeezed in on a Saturday.
Had a great experience working with Antonio today getting our Jeep Compass serviced and checked out before we go on a trip. He made sure to tell me what was going to be done, and he was like reading my mind, all the things on my list were on his but best of all he mentioned a cabin filter that I didnāt know about and I had thought about after the winter it smells a little musty when they pulled the filter and showed it to me I thought no wonder. Thank you Anthoni and crew, great job!
Fast, efficient and friendly service!
Berth was awesome,well informed, professional, kept me updated on progress on my truck. Only bad thing I can say not about Beth. The service bay did not check air psi after they rotated the tires
Each time I come in I feel like your customer service is getting better and better. Shaun was an awesome adjuster and took great care to make sure I knew what was happening each step of my service. I really like the walk around video the tech does after my service. I would have given a 5 star but part of the reason I came in today was to fix some work from a prior appointment unfortunately.
They were great, quick and thorough. I appreciate your service and support.
Service was on time and service techs where polite and communicated often on the status.
They got me in even though I made a last minute appointment they found room for me - that's 100 percent good service right there! I like the video they sent to my phone when they were checking the tires and brakes. The service attended Sonja ( spelling might be off ) was great and she was attentive and in a good mood. I like the 3 oil change deal they have out there and I purchased it. Thanks
(Translated by Google) Very good and fast service, competitive prices (Original) Muy buen cervicio y rapidos precios competitivos
Thank you Beth for your services and checking out the truck! Great work!
I really appreciated the timely service and how she answered all my questions.
Antonio was awesome
Todd N. is the best mechanic in the state of Utah. š Everytime I take my vehicles into the dealership, I know that they will be able to repair them, or help me with inspections and licencing. š They always use quality products, and I have never had to take my vehicles in a second time for the same reason. š They always let me know in advance what the repairs/inspections will cost and get my approval BEFORE proceeding with a repair/inspection. š
Nate is amazing!! Great service!! Friendly atmosphere. All you could hope for out of a service department!!
Well oiled machine! Honest, friendly, quick.
Went in to get my registration done. They said it would take 30min to a hour. We were there probably 25mins šš»
Asked for my tires not to be rotated they rotated them anyway so I had to wait another 45 minutes for them to rotate my tires back around and the last time I brought it in they said I needed brakes this time they didn't say a word about it so it makes me question the compauce of people you have working for you
Keegan fought super hard to help me out did nothing to stop!! Very professional and super sweet and nice!! Couldnāt thank him enough!! He communicated very well and i absolutely appreciate him!! I would definitely get another car from them!!!
Bought a new truck, the experience was great Rylan Taylor and the rest was a pleasure to work with!
Pretty good service
Robin was great!
Very friendly salesman and staff easy to work with they gave me a great price on the vehicle overall very satisfied