Customer Testimonials
We had AJ as our salesperson and he was absolutely on point. He worked outside of hours to help me out and had us send everything in ahead of time so we weren’t sitting at the dealership for hours. He was super friendly and sociable and got us a phenomenal deal. Even the finance manager was impressed at the strings AJ was able to pull. Mike in sales was also awesome and the whole experience was great and made car buying a great experience. I traded a vehicle for my new car and that was super easy. AJ also ...
Great buying experience. No pressure or issues.
Worked with Antonio on an issue with my mothers Jeep. Thanks for being a great person in general.
Great customer service, Dean did a great job!
Vehicle was ready within hours! Convenient ride options to and from the shop and work was well done. Criticisms include a 10 minute wait in front of the garage bay, it took a month before they could get my vehicle appointment scheduled and the vehicle was not washed. More of a 4.5 star experience.
Dean was amazing and easy to work with. He answer all my questions. Thank you.
Good experience. Fast
Service was excellent. Lucas took good care of me. Lucas was knowledgeable and efficient. It only took 15 minutes for them to take my car, put it on the lift and Kirk the mechanic sent a video of the problem. I was impressed!
This dealership was so helpful - from managing our service/trade-in to assisting with our purchase. Frankie, Antonio, and Rhett went above and beyond to get us what we needed and explain our options. I never felt like we were being taken advantage of and we left happy!
Sonia. very smart. and very good customer service.
This is the best experience I have had with Ken Garff. Ana was very good at communicating, kept me advised of issues and promptly let me know when it was done.
Clean, friendly, responsive respectful My salesman was a true gentleman, customer service friendly and excellent listening skills
Great customer service and were able to quickly get my Jeep repaired and back on the road!
Quick service, friendly help
Fast and friendly service. Great coffee maker in the waiting area too! Strongly recommend.
Great to work with, nice trucks. Friendly, not pushy.
Sixth truck I’ve bought here and I go nowhere else. Have always had a great experience and the staff jumps through hoops to meet your needs. I will be back.
We broke down over 500 miles from home and were able to get our truck repaired with no appointment thanks to Carson!
My battery died and I was due for an oil change & tire rotation - both were completed in a couple of hours. Everyone was great to work with and they kept me updated on how things were going.
They fit me in for an oil change AND the technician was able to diagnose and fix an airbag error code. Thank you!
The service was done well and quite quickly. However, I probably waited 20 minutes after my car was done before it was finally brought around, after I went back into the service area and spoke with Sonya.
My vehicle was in and out within 24 hours, which was great. But the price point was quite high and a small damage was done to my hand shift that necessitated me to bring my vehicle in again. Not good.
Very good experience, No pressure! Nice people 👍
Went in for a quick service. Was in and out fast. Super friendly staff. Will return for future service on my Ram.
As always a great service experienceand my car is well cared for. Not sure about the design of the new service department space but guess we’ll see when it’s done
Always great to deal with
Purchased truck over the phone, picked up at the airport two days later, in and out of the dealership in less than an hour. Couldn’t ask for anything more! Great team to work with
Excellent service. The service technician made a detailed video showing me which parts were showing wear and what needed to be fixed. It did take a while to get the parts in, but I know that’s not the fault of the dealership. That’s the fault of the distribution warehouse.
Ana is a great service writer.
With with Walker and team was great
A little slow. But the work is good.
We purchased a Ford F-150 Sport Truck. There were some changed after the agreement was signed and everyone made it a priority to work with us to our satisfaction. I will definitely look at Ken Garff West Valley for our next purchase.
Great experience
Totally recommend to anyone who is looking to buy a great car, amazing customer service team!
Went in for a routine Oil Change & Tire Rotation. Everything went smoothly and super quick. My Service advisor, Ana, was extremely exceptional. She took care of me and my vehicle with utmost professionalism and was friendly. The communication of the status of my vehicle was prompt and helpful as well. And they finished everything sooner than they had originally anticipated.
Service was quick
Tyler was fabulous with creating a comfortable buying experience
Great customer service! Such an easy process. The vehicle care videos are great. I can see first hand what’s going on under my hood. What’s good what’s ok and what’s recommended to replace.
They were very busy. I had to make an appointment for almost 3 weeks out. It was the same at the other Ken Garff. I went to the WV one. I brought it in and the tech was so busy that he couldn't get to it for another 3 days. When he did, unfortunately, they had to order a part. They let me take my car while waiting 5 days for it to come in. Then they got it in right away and got it taken care of. Sonya was my contact person and she kept me informed and took good care ...
From test drive to purchase I have had several great experiences at the bangerter lot. Jager and Vlad had me dialed In with the right information and the perfect vehicle! I would recommend ken garff bangerter to anyone and everyone. No sharks here and it is a breath of fresh air in comparison!
Ken Garff West Valley Chrysler Jeep Dodge Ram FIAT is simply incredible! They are true specialists when it comes to Hellcat, Hemi, Scatpack, and SRT models. If you're looking for cars in the 50k range with little to no money down, this is the place to be. Whether it's a Charger, Challenger, Durango, 300, Rubicon, Cherokee, Wrangler, Renegade, or any other model, they've got you covered. No matter your situation, be it bankruptcy, divorce, or a new job offer letter, they make it happen. Their years of finance experience and strong relationships with credit unions and banks, including ...
Great Service Advisors, my vehicle is always taken care of and the staff treats you with respect
Antonio, you and your team did a first-rate job of getting my RAM 3500 set up for the tune up and recall item. Thanks so much for the help.
Great service department… They definitely will treat you right.
Amazing experience!! Customer for life!
These guys are studs
Great!! Wouldn't go anywhere else to buy my vehicles...bought 3 from them and COMPLETELY 👍 satisfied. Great personnel, always willing to help...NO pressure from these guys...they help you decide 😀 but do not put pressure on you to buy. Helped me refinance from leased vehicle and got me a GREAT low rate. Can't say enough good things about them. Give them a try, you will not be disappointed. Teresa
I was interested in a 2022 AMG GT located at this location. Due to the fact that I am a out state buyer there is that concern of communication. I must say this was one of the smoothest car purchasing processes I have experienced. The team was very helpful from start to finish and kept me updated as they promised without me having too run anyone down. The finance team was great with getting multiple deals and the exact deal I wanted. They arranged shipping of my vehicle which arrived in two days (I think I got lucky here lol). All ...
Alexandra was very attentive while dropping off and picking up my vehicle. Everyone was friendly and efficient. They communicated with me about the work they were doing and made sure I understood everything. Probably the best experience I’ve had with Ken Garff service department.
Awesome Job taking care of my vehicle Lucas and the team.
I was treated extremely well through the whole process of purchasing my Jeep. I appreciated Walker’s patience and attentiveness to my questions.
Everyone was great to work with on my Jeep Wrangler purchase. The payment was extremely reasonable
Janet was fabulous and car is ready for next 3000 miles.Thanks!
The service, as always, was excellent. Ali, our service advisor, explained everything to me.
Fast and friendly service
Quick and easy service! Covered all our needs!
They were great when my AC went down and the temps soared this summer. Quick and professional.
Austin,Chris, and Abraham were great in getting everything that needed to get done, accomplished in a quick and easy fashion. They were cordial, pleasant, and very helpful. The only reason I gave 4 stars is because I had to bring my used 2015 Ford Focus back to get a few minor repairs. But the guys at Ford did a great, expedient job in that department too. Overall, I would recommend anyone wanting a pleasant experience, with no pressure, with a great selection of new & used vehicles to at least go talk to Ken Garff.
I just felt like I could trust them 😺
Frankie and Mike were a huge help. Had a great experience!
Had a good experience. They serviced my jeep promptly. They did a thorough job. Will return
Joel, was great he was very courteous and answer are questions not pushy at all. Did his best to accommodate with the selection of vehicles that they had for what we wanted to spend. Will definitely go through Joel again didn’t feel any pressure to upsell anything else on the vehicle or for the vehicle. Very happy with the staff at Ken garff was a pleasant experience.
Dropped off and picked up cars for Avis.
You are a such good company and good customer. It was a very amazing to work with you. Thank you!
Great experience. They were very transparent and helpful with the whole process, both with the car we were interested in and all of the paperwork. My wife and I felt like we were treated like long time customers even though it was our first time.
I am leaving this review because of a bad experience with another dealership. I set appointment up for 6 weeks ago. They promise they'd have my parts. I show up this morning on my 9:15 appointment and they don't have my parts for my truck and all I could say was sorry. We'll have to still order them. No call, no nothing. This is the sixth time that that dealership is done it. I drove to Ken garff immediately got right into their service and they took care of my truck in the in a matter of hours. Got ...