Customer Testimonials
Rylan is the greatest salesman I have ever dealt with. I bought my 2nd Ram & Rylan took very good care of me. I give him a 100 stars 🌟
The best dealership in the valley with some of the best Tech doing awesome work ask for Austin W !
Very friendly great customer service good job
Most dealerships can sell you a car, but not all dealerships will go above and beyond when things don’t go as expected. We over came some negative equity with my trade, great rebates allowed for a great payment with a car I love so much more. Had some hiccups with my first choice of vehicle, I wasn’t forced to settle on a color or sacrifice any features I hoped for. Rylan, and the finance team bent over backwards to find exactly what we wanted, even better equipped! Thanks again Ken garff!
Ken graffiti was the only place I could find the exact truck I was looking for.they were very helpful and made accommodations for me to stay the nite because I came from out of town.0just super helpful in everyway.
Easy to work with, especially the salesman I met with. Moises was very good at answering my questions and letting me buy at my pace.
Had an amazing experience buying my new jeep. They were friendly and helpful from start to finish.
Love the video of what is found and that they make recommendations without pressure.
They were able to get my van done quicker than planned. They had it done before the scheduled appointment.
It was really long. But other than that everyone was great.
Easily this was the greatest dealership experience we’ve ever had! Alex, Ezra, and Rylan were fantastic to work with! They were knowledgeable about every vehicle we had questions about and extremely patient with us while we made up our mind. Seriously, they spent over a week trying to find us exactly what we wanted. The purchase process was quick, easy and fun here! We love our new purchase and we are so glad we went to Ken garff!
They gave me an estimated time for my car to be ready. It was done early and it was trouble-free.
West Valley Ken Garff has been incredible. Thank you especially to Trevor Smith for going above and beyond! I would gladly recommend all friends and family to Trevor. Thanks as well to Jordan Rigby who made sure I was taken care of!
Good Great customer service. Always takes care of my needs in a timely matter Super good costumer service they always take care of my needs in a super great timely matter
Great No Not today Not today Not today Not today Not today Not today Not today
Things are going good since I had a loose oil filter after a service and I raised a little #ell
The service department handled what I needed to get done very well. Solid service...
The service department was amazing and accommodating, thank you Edwin!
Antonio was great!!!
10 Stars service. They keep a constant line of communication open and up to date.
Everyone from the first day to the last day was professional and helpful. They really got the deal done.
Outstanding Excellent on Everything Thanks A Million 👍🙏
They were awesome there. I love my new ride Rylan Taylor. He is awesome.
My 2nd van from Ken Garff ...Moises my sales reps is awesome ...in and out quick ..hate sitting at dealerships all day ...Not here they got me signed and out the door quick
Helpful and courteous answered my questions and gave great service buying a used vehicle for myself
Ana went above and beyond. She answered questions quickly, and even answered one before I asked it.
Did a quick check on a recall. Fast and friendly service. Answered all of my questions
Excellent customer service. They made purchasing a new truck a very positive experience...which unfortunately has not always been the case for us. If you want to feel like your buying from a friend, then shop for your next vehicle at Ken Garff West Valley.
Fast, friendly, convenient, affordable
It was good Frustrating at first but got better Glad to have my truck back
Great to work with
Come here and you’ll how everyone treats you like family, they work for your business.
Hands down the best interaction I have had with a dealership ever!! All of my future business purchasing vehicles will be through Ken Garff West Valley!! I have already recommended them to some of my friends and mutual business owners. Jacob Robertson is outstanding, professional and flat out one of the nicest guys I’ve done business with. Absolute 10 out of 10.
They were able to get my truck to pass the emissions portion of the testing.
They check to see if the seatbelt recall needed to be done on my truck. It didn't need to be fixed. Took about 15 min.
Just straight forward and honest and get work done, the expressed that times were busy and when parts where shipped when they showed up. just on top of the work.
They took care of my truck recall efficiently. And the service writer was very professional.
Came from out of town and my car was done and completed on a timely manner. Thank you Joshua.
Recall repair
Chris, Alex, Austin, and Josh were great and the whole team stayed late on a Saturday to wrap up my purchase. And the follow up care to ensure I’m totally satisfied is super appreciated. Great experience and a great team. Thanks Ken Garff West Valley!
Courteous & prompt Helped with my emissions on vehicle got my sticker, enjoyed the free popcorn and drinks, area very clean...
Courteous & prompt Helped with my emissions on vehicle got my sticker, enjoyed the free popcorn and drinks, area very clean...
Affordable and quick experience was in an out without putting a huge dent in my pocket
💫💫💫💫💫💫💫 5 stars is not enough, so I had to add 7 of my own. Sonia is very attentive to my needs. When I come into the dealership. I am grateful for Cody, the service manager. I have followed him all over the state wherever he goes. Because of how honest and customer service-oriented, he has always been. He always treats me like A V. I. P. I refer everyone to the dealership because of Cody, and the way that he has treated me for many years.
Such an easy place to do business! My salesman, Chris Galileo and Ulises Arellano put together an offer I couldn’t refuse on my new Ram 2500. These guys are so good, they even got my bed cover installed before I left with it on the same day! This is my second rig from Ken Garff in two years and I won’t be shopping anywhere else!
Always friendly, and informative.
RecLl took less then 3 minutes!
Amazing service as always!
They did everything they agreed to do, thank you !
They are always efficient and let you know what is wrong with the car immediately!
The service was good. They came to my house and did the updates for me, which was very convenient.
just came in without an appointment for an oil change. they took care of me. told me about some small recalls and let me know i could get them scheduled.
The service was great after the week my truck set in the lot wait for diagnosis on trailer tow module. Then the service writer went out of his way to get the part and installed. Thank you Jerry
Made it super easy and fast! Very friendly people
They got us in quick, and took care of us. We will be back. She made us a loyal customer.
Everyone here is so informative and helpful! We won't take our vehicles anywhere else!
Took vehicle in promptly. Finished in reasonable time considering additional service that was added.
Ken Garff has been a good dealership to work with! They sold me the RAM pickup and have serviced it for me. Scheduling service is easy and the work has been done as promised.
Had a recall inspection & service done on my ‘25 Jeep at Ken Garff West Valley Dodge. My service tech Shaun was excellent! From the appointment to completion it was expedient, thorough, and communicative. KG’s service center is the best I’ve been in!
Great experience! I found just what I needed and at a fair price. Branden knows his stuff and found just what we wanted.
Waiting not too long. Finished on time and good service. Warmly welcome and friendly. Give enough information.
This place is amazing. Anastasiia Proshutinskaia was my service advisor and she was great. Thank you.
They treated me great and repaired my truck in quality time I will always recommend them
I didn’t plan on buying a new truck, but I stopped by. They had exactly what I wanted. Took my trade-in and within a couple hours I was driving home in a new 2025 Raim 2500 Laramie truck. It was exactly what I needed to pull my 4 horse trailer.
This dealer, and more specifically my service writer, seem to care if I am happy with my vehicle. Always great customer service from Austin.
Great service at West Valley. They listened to our needs, gave us the facts, and helped us make the best decision for our family.
Great place, service was great, had me in and out no issues. I definitely recommend this dealership
I had a great experience trading in my truck for a newer model at Ken Garff Ram in West Valley. The team was incredibly helpful, prompt, and respectful of my time. They found me a better interest rate than I expected and made scheduling the equipment add-ons and ordering additional parts simple and straightforward. The entire process was quick, efficient, and refreshingly different from the typical vehicle-buying experience. I really appreciated how smoothly everything was handled.
Great buying experience. They are also favoriting after market items for us.
I have been frustrated with Ken Garff Dodge because I always have to go through multiple inexperienced people to get to someone that actually knows about cars. I stopped going there about 2-3 years ago. This changed when someone introduced me to Luke Lindsay. He cut through all the red tape and helped me get quick answers on my car, got the parts in, and the repair done as soon as possible. I will keep coming back if I can work with Luke.