Customer Testimonials
Daniel was a pleasure to work with and so was Mike. Hats off to the both of them.
When I bought my jeep, I bought three oil changes thinking I would be able to use them all. I went to use my third and they told me it was expired. My question is is how can something expired that you’ve already paid for I think that’s a load of crap. I think that’s highway robbery so I feel like I was robbed
They stand by their moto. They here you. They are honest and straightforward. The best buying experience I've ever had. I was offered very fair value for my trade and wasn't badgered to buy products I didn't need. Thanks for a great experience!
The process was very easy I met some great people there,specially John really knowledgeable guy and walker the haunted lol ,overall it was a good experience I just but could have been better if my interest rate was not that high 👍🏿
Seems like you have to go up to talk to an employee in order for them to realize you're there. Otherwise you stand there waiting for a very long time like they're ignoring you.
Excellent customer service! Cass went above and beyond in helping me into my dream vehicle and accommodating my unusual circumstances of the day. Mike took care of the paperwork and got me out of there fast. Can’t recommend these guys enough! Buy your car here they really care about their customers!!!
Cassidy and her team got us an amazing deal with an awesome used truck
I had a good experience. They will treat you really good. They are also really nice and explain what you need!
Very helpful
Killer service handled my charger with care and kindness...Sam was wonderful!!
Exelant service
Kirk holder is excellent for electric vehicles. Service personnel helpful
Service was competent and friendly.
They were very helpful. But the banjo bolt for my 1996 Cummins is an obsolete part now. So I ordered it from eBay.
Great customer service. Waiting time was good. Workers were very approachable and was willing to help early morning.
They were very helpful in our purchase of a new vehicle, from start to finish! The whole process was very speedy, and they were very accommodating given my husband is recovering from a broken leg, talking with him over the phone, working out details before I brought him in to finish all the paperwork.
Antonio was a life safer today.. We were traveling with our dog and here for a seminar..He was able to help us on a Saturday.. Thank you..
great dealership and service department! the service advisors are always great and so are sales people i highly recommend doing business with this group
Dario and Mike were very helpful, personable, and provided a great customer experience.
Amazing service
It took us a while but we got it done.
Took my concerns seriously, did everything they could to resolve them. We’re quick and courteous.
Everything went great the service writer was great keep me informed about everything
Did a good job and was very thorough with going threw the truck.
Excellent service! Used one of my free oil change and tire rotations.
Outstanding service! Sonya Smith is so professional and diligent. The entire services team was so attentive. Best service ever. First time going to this dealership and they made sure I won’t go back to the other one!
Good 👍
Alexandra was very nice and professional . I liked the video and they did a good job changing the oil and other fluids. They also did service very fast. I will be back for more service. Thank you!
Service person was very helpful and got me in and out in a timely manner.
Thank you. U did good job. You did find a way that I am deaf. Thank you
Very knowledgeable about Ram Diesel thanks for your help
Too long waitinng
Good price . Work completed on time
Very good experience The technician contacted me and asked questions about my concerns and answered questions and assured me the issues were corrected
Took my truck for a recall and i love this place they are fast and know really professional so highly recommend for my family thanks for your help guys
Was nice. I just thought they washed vehicles. They always had in the past.
Very nice and knowledgeable personnel that kniw whatvtgere are doing! Great prices and great service all around!
Quality and timely service.
Antonio was amazing, outstanding, concerned & very helpful 🙂 Everything was clean. Nice atmosphere Keep up it
Quick and easy visit!!!! Sonya got me in and out when I thought I’d have to leave my car overnight!!
This is our fifth auto purchase from Ken Garff. We love the service enough to keep purchasing from you!
I have had a good experience with Ken Garff so far. Bought a 2019 Jeep and Ram. They were super easy to negotiate with after going to 2 other dealers that wouldn't budge. I had a known issue with the back window on my Ram and they did what they needed to do to fix it without any issues.
There was one salesman I wasn't very happy with. We called and texted about my reservation to look at a car I was interested in, but when I showed up he didn't realize the car had been sold, and he threw a bunch of other options at me before asking what I was looking for. But the rest of the staff was so helpful and I left with a car I loved even better. Definitely changed my experience for the better! We especially loved meeting Jager and Rey.
was perfect. time, customer service, phone calls.
Quick and easy. Thank you so much.
Everyone was helpful and checked in on us throughout the process. Everything went smooth. Chris from sales was awesome and made us feel comfortable.
No pressure, felt like up front pricing and happy with my purchase
Antonio was great!! (I am sure that was his name). He leaped us so much we wish we could have taken him back to Alabamas shop!!
(Translated by Google) Very fast and efficient (Original) Muy rápidos y eficiente
They were very fast and great to work with!
Excellent service. Professional people.
Working with Dario Cecavac at the kengarffwest valley dodge was great. Dario helped me find the truck i was looking for with in my price range. I definitely recommend going to this kengarff location everyone was very helpful including the finance guy Abraham, he talked me through all options and was a a lot of help.
Got me in well ahead of estimated time, showed me everything they found by audio and video, gave me a full estimate of cost, called me to verify everything, finished quickly when ordered parts got there. I especially appreciated their keeping in touch at every turn. Price came in under estimate, and they honored the warranty. Based on my experience with 2 cars, i highly recommend their service department .
Everybody was good to work with, Jannette was great to work with. Thanks
Knowledgeable and friendly sales and support staff. No pressure, relaxed atmosphere and attentive staff. Good experience would recommend them.
Fast service. What I wanted when I wanted. First thing in the morning 28 minute oil change and cabin filter change. Nice!
Super fast, friendly, and affordable!
The people there were very friendly, helpful, and amazing
Great service. Even text to remind me of my appointment. Also had videos of what they were doing. Dropped off and picked up was easy.