Customer Testimonials
Typically I'd leave a 4 star review for your service department, but the gal who helped this last time was really on point! Thanks
I want to thank all the guys at Ken Garff. They were all awesome! When I'm ready to get another new truck, they'll be hearing from me, again.
My wife and I have purchased numerous vehicles over the many years of our lives, but have never experienced the expediency, commitment to customer satisfaction, transaction transparency, and professional automobile representation and presentation as demonstrated by our sales person, John Scott, he flawlessly orchestrated the deal in step with the crew at Ken Garff West Valley Chrysler, Jeep, Dodge, Ram, and Fiat. I called John and stated my preferences, and, within a few minutes, I received a return call. The deal was made with no hassle or fuss. Our new 2026 Jeep Grand Cherokee L Summit was delivered fully detailed, and ... Read More Google - Jun 5, 2026
Great relaxed experience in buying my new to me car. To once again be driving a rear wheel drive stick shift is a revisit to my youth . Things went great with the buy and delivery. The drive 6 days later was like a Dave Matthews concert. Hike your skirt up a little and show the world to me. Raver nurse telling me her costumes at EDC was the best. Understanding me, heck just get into Ken Garff and drive away with your dream. Oh and show the world, TO ME.
I had no issue with the whole experience.
Very professional and service with a smile. Had to do a couple recall and an oil change dropped my truck off in the morning and they knocked everything out. Thank you.
Excellent dealership.
Really nice I didn’t go into the dealership at all. Jake did a great job!
Bought from out of state, sight unseen and the salesman crawled around the vehicle taking photos and videos for me. Better deal than I could get locally and they were extremely reasonable on negotiations. Would absolutely buy from here again. Ask for Ezra Segura the YouTube star!
Rylan took such good care of me. I will highly recommend him again and again!
Very good communication and positive demeanor throughout the process. I felt welcomed and comfortable the entire time and looped into what was going on
Received a call asking if I'd like to make an appointment for an oil change that is due. Made appointment, nice customer service. Dropped my car off. Received a lift home. Then 10 minutes later I received a ready for pick up text. That was quicker than the hour and half wait time, nice. Then called to request a lift back to my car. Very nice experience thank you.
They did a great getting my problem I was having worked out. Josh did a great job and so did Alex.
Always a great experience, very friendly and knowledgeable. I have recommended them to family and friends many times.
Jesus was amazing. I called him with a specific truck need and a timeline ti get it done. He did and in incredible fashion. And my wife loves this truck. Highly recommend these guys and Jesus. I will be buying another Jeep from him soon.
Alwaus friendly and helpful. Best service department I've had.
I have had several visits with Austin handling all the details. There have been a couple of minor issues which Austin was able to anticipate and communicate a solution. He definitely has the customer in mind!
Very efficient and fast easy in and out. Shaun was very friendly and excellent to work with. So much better than LHM that I went to with my other car.
Great service and wonderful customer support.
Two things I hate! Housing hunting and car buying. We were just checking out the car lot and end up purchasing a vehicle for my daughter. The staff at Ken Garff made the process so easy. Great staff and a good selections of vehicles. Thank you guys😊
Car leaked oil after oil service. Took back 3 times. Treated good. Leak fixed. Was covered under warranty.
Trinity is amazing! She made sure I made it to the doctors on time and we got the address wrong so I called her to make sure my guy got paid for the whole ride! Well done Trinity!!!
They did everything I needed They everything i needed and the they had popcorn they didn't have it last time
Excellent experience - this service drive is very attentive and professional in how they handle business. Got my car done quickly and communicated the whole way
Take good care of customers and friendly The job done right, service is good, the waiting room is nice
Good job The job done right. The waiting room is good, everything is good Great job
We looked online and found a couple of trucks we liked. Scott texted us and worked with our schedule to come in to see what we could afford. We gave him our price limit and all the features we would like. He found us a great truck under what we expected to pay and gave us a fair trade in on our old truck for the down payment. Thank you, Scott, for taking such good care of us.
Worked with Jesus and Alex on a deal. They were super easy to work with and flexible with me. The deal ended up falling through (my fault not theirs) but they were really easy to work with through the whole process. I totally recommend them!
Dropped off the vehicle she immediately came out and helped us got it all checked in followed up within 2 to 3 hours. Let us know what was going on with the vehicle. Very good follow through.
Great experience would recommend
Great service, attentative and kept me informed!
(Translated by Google) Great service, great prices and short waiting time. (Original) Super servicio , Aentos y poco tiempo de espera .
Air conditioner, 4 wheel drive, oil change
Dropped off my work truck and they took care of everything even ordered me an Uber home
Great experience would recommend to all. Fast in and out was able to most all online before getting to dealership
Always great service done in a timely fashion. This is the only Dodge service department I will take my vehicles to.
Came in for oil change and made purchase of 3 more Oil changes and an engine air filter
Great service
Good people to work with. John Scott was through and careful. I'm very happy with my new Jeep.
They do a good job. They are quick and efficient on getting vehicles in to get fixed
Have bought many vehicles from KGWV and have always been pleased with the process. Joe A.
Great service , kind friendly staff 👍 our favorite car dealership in the salt lake valley!
These guys always take great care of us.
I think that Ken Garff is the place to go, they took good care of my van while I had it there, very nice and clean environment, great staff, they were very informative about what the van needed. Thanks to Their service department our van is working way better. Thank you all. Ty and Annie Hilton
Antonio is the man! I use him for all of our sublet work and he is absolutely the most responsive person I’ve had at any of the dealers I work with. Anastasia helped me while he was gone and she was amazing as well! The shop is very knowledgeable and has a great turn around time.
They were super fast and super friendly at this location. I was able to get in and out very efficiently
Great experience in the service department. Quick work and good communication. I would recommend to others.
Great experience! Rylan is a rockstar of a salesman! I would definitely recommend it to others!
I have issues walking They are very nice and professional and they catered to my needs health and financial I appreciate their service and patience I thank you so much
Took my Jeep in for service and they forgot to put my oil fill cap back in. After my initial review they reached out to me about it and replaced it for me. Happy about how quick there were to own the mistake and make up for it!
One of the best experiences very helpful very fast Excellent customer care and service to help with my needs
The dealer was very clean they have great sales people Rylin and Josh made everything super easy Everyone in service was awesome to complete scheduled maintenance.
Sean has helped me on multiple occasions and is always a pleasure to work with . Found the issues quickly and was able to help get them resolved quickly and take care of our family in between . Always fair to work with , Thank you !
I hate buying cars. These guys are starting to change my feelings about it. Excellent experience, appreciate the honest, fast and open communication making the car buying process better.
Everyone in the service department been very kind to me every time I’ve been in
Love the experience at Ken Garff. I always feel well taken care of.
Shari and the service team are amazing, they stayed in touch with me on the progress and when I picked up my truck it was done with no problems. Thank you all.
Work was completed on time. Service writer Shari was excellent to deal with.
Service went great and it was quick. The service rep was very helpful and good to work with.
My job was completed on time. Service writer Shari was excellent. Only complaint is my jeep repair parts failed shortly after leaving your dealership and need a tow back for another 5 days of repair. This time it seems solid.
Service went great and it was quick. The service rep was very helpful and good to work with.
Excellent service to and through first technician to give honest issues with honest repairs thank you!
Our sales man Danny was awesome. No pressure, extremely helpful, knowledgeable, and professional. Our overall experience was very satisfactory. I would highly recommend this experience to anyone.
Jordan knew exactly what I needed to outfit a new service van and was able to work the wrap and shelving units right into it. He was Also patient working through my business loan and the new van looks amazing!
10/10 service they were very fast and convenient Antonio Gonzalez helped me out made it fast and organized I would recommend this location to anyone looking for quality convenient work done.
Friendly staff, and the service was fast!
Excellent service
Amazing. Anastasia is very easy to work with and very communicative. Anastasia kept me well informed.
Easy to get in, got to work done really fast, Sean was great to work with
Great and easy to work with Super easy check in, stayed in communication and was great to deal with
They were able to get my truck in without an appointment to get my AC unit fixed
Best service department around. Lucas is great to work with and always responds back fast. Thank you
They were fast and they used my warranty to save me a bunch of money. They always do a great job and I always get my vehicle serviced there.
Great service
The Dealership Auto Services department guys where very kind and the service was fast, just what I like!!
Luke was great and super helpful.